Help Center

Looking for answers? You've came to right place.

How do I qualify for free shipping

FLORITA offers free shipping on us with all orders over $25 , there is a $5 flat rate for all orders under $25

I have questions about my amazon order

To track the status of your Florita order from Amazon , or get information regarding your Amazon account please visit Amazon's Help Center

My order arrived damaged, was returned to you, or arrived and is not what I ordered .

First and forempst sorry for the inconvience we know how important these products are , please reach out to us so we can reslove . Our customers are a priority

How long does it take for shipping?

Standard Shipping : FLORITA orders placed with standard free shipping will process and ship in 1-2 business days. They should arrive withine 7 - 10 days. Expedited Shipping : If you need your order sooner , you can select expedited shipping for an additional $10. Orders placed before 1pm EST will ship the same day. Once shipped. expedited orders should arrive within 3-5 business days.